Cheap Car Hire in Scotland

Car was functioning well throughout a 1-week roadtrip in Scotland. However, we took the highest insurance premium on-site, and the representative explicitly mentioned our excess is limited to 400£ in any scenario. When we came back with some rubs and scratches on one of the wheel trims (mainly esthetic damage as the wheel was perfectly functioning with no damage to tires) they decided the entire wheel should be replaced and we needed to pay almost 600£, as the "small letters" mentioned wheels were not covered in the premium (this was NOT voiced over when we took the car and they said excess is 400!!) We recommend sorting the insurance in advance and hiring from a different company. Green Motion was a huge disappointment, the service level was low and they potentially take advantage of customer's lack of knowledge to increase income.

We got really f***** over. This is a car rental where honest deals don't exist and prices are all made up on the spot. I receieved information about opening hours 7-22 via email, so I arranged my pickup at 20h considering I'll perform the pickup between 20:00-21:00. I got a call the day before that I have to make the pickup BEFORE 20:00 and that my reservation is non-refundable, which I could not due to our flight arriving at 20:00. I called Green Motion and agreed to pickup the car the next morning and got informed that there may be a slight increase in price for another car with similar parameters. When I arrived early in the morning just after opening hours, the 250 GBP car I ordered wasn't there (where could it have gone when they were closed?) and I was told that my options are pay another 700 GBP or 1000 GBP for BMW or Ford pickup. After this tripling of the price I prepaid via internet I was told that I have to pay 2505 GBP deposit (which my credit card of course couldn't process), so I had to pay a 400 GBP deposit and pay another 400 GBP fee for small deposit. All in all for my 250 GBP car order the requested price increase was around 1500 GBP on the spot. Incredible. After some negotiation and discussions I managed to drop these prices to 270 GBP for the car and 130 GBP for the 400 GBP deposit fee. This just proves that the prices are made up on the spot and they'll try to get incredible amount of money from you. In this entire situation they'll really take you hostage, as you already prepaid non-refundable amount of money and most of the car rentals are prebooked, and if you're there with a baby like us, you don't have very many options to try to find any car available. Also during my visit at the store, there was a couple picking up their car wanting to pay their deposit with a debit card (which is usually possible at car rentals' on worse terms than with credit card) and they got screamed at and shouted at from the personnel yelling "Get out of our store now!". This was the worst purchase experience in my entire life. I never got scammed worse.