Cheap Car Hire in Cincinnati

The pickup was slow, took awhile because there was only 1 computer working and very confusing. The agent actually took a call during my pick up! I also had to go through the reservation process even though I prepaid. Drop off was really easy!

Instructions for pick up location delayed my travel plans. And then they kept my $250 deposit. When I called the 888 number to sort it out, they had a message saying no one is available by phone and to use the website or app to make changes.

Desk was closed when arrived despite putting arrival time on order, so they sold a rental despite being closed at the arrival time. Called to customer service, when finally figured out how to talk to human, they said I would have to return the next day. Obviously that wasn't an option, so I rented on site from Enterprise. I'm still trying to get a refund, getting to a human to talk to is difficult to do, put a dispute in via credit card company.