Lexus Hire in Las Vegas from $138

The car was great but drop off was very confusing and is still ongoing five days after dropping off at the address given to drop off. I dropped off within ten hours but Avis is acknowledging it. Completely frustrating and unacceptable.

The car had an issue connecting to my Phone for GPS - was disconnecting every couple of minutes. Otherwise the checkin and checkout was a breeze and the car worked as expected. Drove almost 1500 miles over the course of a week without any problems.

Arrived at the counter and they wanted to charge almost twice the pre booked price.

Estimated cost poor. Estimate online doesn’t include taxes and insurance etc. takes deposits out fully of bank doesn’t leaving pending.

Easy check in. Really easy and quick checkout. New car with all the tech included. Would def use again.

I am a local and was renting a car to go to Cali as we often do to save on wear and tear. The guy at the office was like did you read our policy and I said no and I asked what it was about and he said all locals need a utility bill to rent a car. WHAT? Never ever had I heard about this from the other companies and why would you hassle locals that are going to suggest you for rental to friends and family. I walked out because he gave attitude like he didn’t even want to be at his job! Be aware of this place.

My trip was cancelled but I couldn't cancel the car rental because I didn't notice when I reserved the car that it was at an un-cancelable rate. So in essence I paid $250 for nothing.

Better communication from the lady at the express booth.

Pickup could be faster

Got over charged

The offer was fraudulent. Hertz tried to substitute a car that was NOT equivalent to the advertised model. Our family would not fit in the substitute car, nor would it be able to travel to our destination. We were forced to pay hundreds of dollars more to get the vehicle advertised. Furthermore, Hertz recorded the vehicle as fully charged when it was only 38% charged. If we had not taken pictures to prove this, we would have been fraudulently charged an additional $35. We returned with vehicle with double this amount. The charging settings were also adjusted suspiciously to stop at 79%. Had we not noticed (or had proof of not being charged to begin with), the setting would prevent charging to the 80% level needed to avoid the $35 charge. I am considering making a formal protest to the state attorney.

The pickup process took forever and pushed way past our arrival time. It took over an hour and then they didn't even have the car I reserved. They need more staff working. The staff were great, they just needed help.